> ## Documentation Index
> Fetch the complete documentation index at: https://docs.dobby.monleru.fun/llms.txt
> Use this file to discover all available pages before exploring further.

# Faq

# Frequently Asked Questions

Find answers to the most common questions about Dobby AI.

## 🔐 Account & Authentication

### How do I create an account?

You can create an account using:

* **Web3 Wallet** (MetaMask, WalletConnect, Coinbase Wallet)
* **Social Login** (Google, GitHub, Twitter)
* **Email Authentication** (Traditional email/password)

Visit [dobby.monleru.fun](https://dobby.monleru.fun) and click "Login" to get started.

### I forgot my password. How do I reset it?

Since Dobby AI uses Privy for authentication, password reset depends on your login method:

**Web3 Wallet:**

* No password needed - use your wallet to authenticate

**Social Login:**

* Use the "Forgot Password" option on the respective platform (Google, GitHub, etc.)

**Email Authentication:**

* Click "Forgot Password" on the login screen
* Check your email for reset instructions
* Follow the link to create a new password

### Can I change my email address?

Yes, you can change your email address in your profile settings. The process depends on your authentication method:

* **Web3 Wallet**: Update your wallet's associated email
* **Social Login**: Update your email on the respective platform
* **Email Auth**: Use the account settings to change your email

### How do I delete my account?

To delete your account:

1. Go to your profile settings
2. Scroll to the "Account" section
3. Click "Delete Account"
4. Confirm the deletion

**Warning:** This action is irreversible and will delete all your data, including conversations and API keys.

## 💬 Chat & AI Models

### What AI models are available?

We support multiple AI models:

**Dobby-70B** (Default):

* Our custom fine-tuned model
* Optimized for general conversation
* Good balance of speed and capability

**GPT-4**:

* OpenAI's most capable model
* Best for complex reasoning and analysis
* Slower but more accurate

**GPT-3.5 Turbo**:

* Fast and efficient for most tasks
* Good for quick responses
* Cost-effective option

### How do I switch between AI models?

1. In the chat interface, look for the model selector dropdown (top-right)
2. Click on it to see available models
3. Select the model you want to use
4. Your next message will use the selected model

### Can I use multiple models in the same conversation?

Yes! You can switch models at any time during a conversation. The AI will be aware of the previous context regardless of which model you use.

### Why is my AI response slow?

Response speed depends on several factors:

* **Model complexity**: GPT-4 is slower than Dobby-70B or GPT-3.5
* **Message length**: Longer messages take more time to process
* **Server load**: High usage periods may cause delays
* **Your internet connection**: Slow connections affect response time
* **Model availability**: Some models may have higher demand

### The AI gave me an incorrect answer. What should I do?

AI models can sometimes provide inaccurate information. Here's what you can do:

1. **Rephrase your question** - Try asking in a different way
2. **Provide more context** - Give the AI more background information
3. **Switch models** - Try a different AI model
4. **Be more specific** - Ask for clarification or examples
5. **Report the issue** - Contact support if it's a recurring problem

## 🧠 Contexts & Organization

### What are contexts?

Contexts are like folders for your conversations. They help you:

* **Organize different topics** or projects
* **Keep conversations separate** and focused
* **Find specific discussions** easily
* **Share relevant conversations** with others
* **Resume conversations** later

### How many contexts can I create?

There's no limit on the number of contexts you can create. Create as many as you need to organize your conversations effectively.

### Can I merge two contexts?

Currently, you can't merge contexts directly. However, you can:

1. **Copy messages** from one context to another
2. **Export conversations** and re-import them
3. **Create a new context** and move messages manually
4. **Use the API** to programmatically merge contexts

### How do I share a context with someone?

1. **Open the context** you want to share
2. **Click the "Share" button** (appears when there are messages)
3. **Fill in the details**:
   * Title for the shared conversation
   * Description (optional)
4. **Click "Share"** to generate a public link
5. **Copy and send** the link to others

### Can I delete individual messages from a context?

Currently, you can't delete individual messages from a context. However, you can:

* **Create a new context** and copy the messages you want to keep
* **Use the API** to programmatically manage messages
* **Contact support** for bulk message deletion

## 🔑 API & Integration

### How do I get an API key?

1. **Log in** to your account at [dobby.monleru.fun](https://dobby.monleru.fun)
2. **Go to your profile page**
3. **Navigate to the "API" section**
4. **Click "Generate New Key"**
5. **Copy and store your key securely**

### Is my API key secure?

Yes, we take security seriously:

* **API keys are encrypted** in our database
* **Keys are only shown once** when created
* **You can regenerate keys** at any time
* **We never log or store** your actual key in plain text
* **Keys expire** after one year by default

### What are the API rate limits?

Rate limits vary by endpoint:

* **Chat requests**: 60 per minute
* **Context management**: 100 per minute
* **Profile access**: 10 per minute
* **Credit queries**: 20 per minute

### Can I increase my rate limits?

Yes, higher rate limits are available for:

* **Pro accounts**: 2x standard limits
* **Enterprise accounts**: Custom limits
* **Contact sales** for enterprise pricing

### How do I use the API with my programming language?

We provide examples for:

* **JavaScript/Node.js** - Using fetch API
* **Python** - Using requests library
* **Go** - Native HTTP client
* **Community libraries** for PHP, Ruby, Java, C#

Check our [API Reference](./api-reference.md) for complete examples.

## 💰 Billing & Usage

### How does the credit system work?

**Daily Credits:**

* **Free tier**: 500 credits per day
* **Each message costs**: 1 credit
* **Credits reset**: Daily at midnight UTC
* **Unused credits**: Don't roll over to the next day

### How do I check my usage?

1. **In the app**: Look at the green credit counter in the header
2. **Profile page**: View detailed usage statistics
3. **API**: Use the `/credits/status` endpoint
4. **Email notifications**: Get alerts when credits are low

### What happens if I exceed my limits?

If you exceed your daily credit limit:

* **You'll receive notifications** about low credits
* **API requests will be rejected** with a 402 error
* **You can wait** until the next day for reset
* **Contact support** for emergency credit increases

### Can I get more credits?

**Free Options:**

* **Wait for daily reset** - Credits reset every day
* **Use credits efficiently** - Be specific in your questions

**Paid Options:**

* **Pro accounts** - Higher daily limits
* **Enterprise plans** - Custom credit allocations
* **Contact sales** for pricing information

### Do you offer student discounts?

Yes! Students with valid .edu email addresses get:

* **50% off Pro accounts**
* **Higher daily credit limits**
* **Priority support**

Contact support with your student ID for verification.

## 🔧 Technical Issues

### The website is loading slowly. What should I do?

Try these troubleshooting steps:

1. **Check your internet connection**
2. **Clear your browser cache** and cookies
3. **Try a different browser** (Chrome, Firefox, Safari)
4. **Disable browser extensions** temporarily
5. **Check our status page** for known issues
6. **Try incognito/private mode**

### I'm getting error messages. What do they mean?

Common error messages:

* **"Please login to chat with Dobby!"** - You need to authenticate first
* **"Insufficient credits"** - You've used all your daily credits
* **"Rate Limited"** - Wait before making more requests
* **"Model Unavailable"** - Try a different AI model
* **"Context Not Found"** - The context may have been deleted

### Can I use Dobby AI offline?

The web interface requires an internet connection. However, you can:

* **View previous conversations** offline (cached in browser)
* **Use our mobile app** with limited offline features
* **Export conversations** for offline reading
* **Use the API** to build offline-capable applications

### Is my data secure?

Yes, we prioritize data security:

* **All data is encrypted** in transit and at rest
* **We follow SOC 2** compliance standards
* **Regular security audits** and updates
* **No human access** to your private conversations
* **GDPR compliant** data handling

## 📱 Mobile & Apps

### Is there a mobile app?

Yes! We have:

* **Progressive Web App (PWA)** - Install from your browser
* **Mobile-optimized web interface** - Works great on all devices
* **Voice input support** - Use your device's microphone

### Can I sync my data across devices?

Yes, all your data syncs automatically across:

* **Web browser** (any device)
* **Mobile apps** (iOS/Android)
* **API access** (any platform)
* **Any device** where you're logged in

### Does the mobile app have all the same features?

The mobile interface includes:

* **Full chat functionality** - All AI models available
* **Context management** - Create and switch contexts
* **Profile settings** - Account and API management
* **Voice input** - Speech-to-text capabilities
* **Theme support** - Light and dark modes

Some advanced features may be limited on mobile for better performance.

## 🤝 Sharing & Collaboration

### Can I share my conversations with others?

Yes! You can share conversations by:

1. **Creating shareable links** - Public URLs for specific contexts
2. **Setting expiration dates** - Links can expire automatically
3. **Making conversations public** - Anyone with the link can view
4. **Controlling access** - Manage who can view your shared content

### Can multiple people work on the same context?

Currently, contexts are personal. For team collaboration:

* **Share individual conversations** with team members
* **Use our API** to build team features
* **Contact us** about enterprise collaboration tools
* **Export conversations** for team review

### How do I export my conversations?

To export your data:

1. **Go to your profile settings**
2. **Click "Export Data"**
3. **Choose the format** (JSON, CSV, or Markdown)
4. **Download your data file**

## 🆘 Getting Help

### How do I contact support?

You can reach us:

* **Email**: [support@dobby.monleru.fun](mailto:support@dobby.monleru.fun)
* **Live Chat**: Available in the app (when online)
* **Discord**: Join our community server
* **Documentation**: This help center

### What information should I include when contacting support?

Please include:

* **Your account email** or user ID
* **Description of the issue** - What's not working?
* **Steps to reproduce** - How did you encounter the problem?
* **Screenshots or error messages** - Visual evidence
* **Browser/device information** - What are you using?
* **Timestamp** - When did the issue occur?

### How quickly will I get a response?

Response times:

* **Email**: Within 24 hours
* **Live Chat**: Usually within minutes (when online)
* **Discord**: Community help available
* **Critical Issues**: Priority support for Pro/Enterprise users

### Do you have a community forum?

Yes! Join our Discord server for:

* **Community support** - Get help from other users
* **Feature discussions** - Share ideas and feedback
* **Tips and tricks** - Learn from experienced users
* **Early access** - Try new features before release

## 🎯 Best Practices

### How can I get better responses from Dobby AI?

**Be Specific:**

* ❌ "Help me with coding"
* ✅ "Help me write a Python function to sort a list of numbers"

**Provide Context:**

* ❌ "Fix this error"
* ✅ "I'm getting a 'list index out of range' error in this Python code: \[paste code]"

**Ask Follow-up Questions:**

* "Can you explain that in more detail?"
* "What are some alternatives to this approach?"
* "How would this work in a different programming language?"

### How can I use credits more efficiently?

**Optimize Your Questions:**

* **Be concise** - Shorter messages use fewer credits
* **Be specific** - Get better answers with less back-and-forth
* **Use the right model** - Don't use GPT-4 for simple questions
* **Batch related questions** - Ask multiple related questions in one message

**Monitor Your Usage:**

* **Check your credit counter** regularly
* **Use the usage analytics** in your profile
* **Set up notifications** for low credits
* **Plan your usage** throughout the day

***

*Still have questions? [Contact our support team](mailto:support@dobby.monleru.fun) and we'll be happy to help!*


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